When Illinois residents buy a good, they probably put little thought into whether they are getting what they are paying for. Sure, a lot of us try to do our research before making a purchase, as is often the case when one buys a car, but we rarely consider whether a business is actually trying to trick us into purchasing something that isn't what we want. There is good reason why we're not concerned. For decades, federal and state legislatures and agencies have worked hard to curtail consumer fraud. Yet, there are still far too many businesses out there that are trying to dupe their consumers.
Illinois residents who are having financial problems are frequently concerned not just about the debt itself, but the strategies that debt collectors might use to try and collect. Unscrupulous collections companies will frequently partake in unfair debt collection tactics and commit other acts that violate federal law. They are aware of what they are doing and how their behavior brushes up against or openly violates the consumer's rights, but do it anyway. Having legal protection is vital to making this stop.